We understand that travel plans can change. Our policy is designed to provide clarity, fairness, and peace of mind. Our goal is to ensure confidence and flexibility so you can plan your journey with ease and assurance.
Traveler-Initiated Cancellations
- All cancellations must be made in writing by the lead traveler.
- Cancellation charges are applied based on the date Avinra receives written notice:
- Refunds (if applicable) will be processed within 14 business days after cancellation confirmation.
- Some supplier charges (e.g., hotels, airlines, third-party services) may be non-refundable regardless of cancellation date.
| Notice Period Before Departure |
Cancellation Charge |
| More than 30 days |
Full refund (less any bank charges) |
| 14 – 29 days |
30% of total holiday cost |
| 7 – 14 days |
75% of total holiday cost |
| 7 days or less |
100% of total holiday cost |
Cancellation by Avinra Travels
In the unlikely event that Avinra must cancel your trip due to unforeseen circumstances, you will be offered:
- A full refund of all monies paid, OR
- An alternative trip of similar value.
⚠️ Please note: Avinra is not liable for costs outside your booking with us (e.g., personal expenses, forex loss).
Non-Refundable Components
Certain elements—such as flights, third-party activities, or special event tickets—may be non-refundable. These conditions will always be clearly communicated at the time of booking.
How to Cancel
- Cancellation requests should be submitted in writing via email to our support team. Approved refunds will be processed within 14 business days.
Change & Amendment Fees
- No compensation or refund for cancellations or changes due to “Force Majeure” events (natural disasters, political unrest, pandemic, etc.).
Force Majeure
- Amendments after booking confirmation may incur an amendment fee, plus any charges from suppliers.
Travel Insurance
- Comprehensive travel insurance is strongly recommended and may be mandatory for all travelers.
Our aim is to ensure confidence and flexibility so you can plan your journey with ease and assurance.. It may be mandatory for all travelers depending on the destination and nature of the trip.